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Cancellation and Refund

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What is the refund policy in case of cancellation of an order?

In case of cancellation before the full payment of the booking amount, we have a refund policy. You are eligible for a full refund of any partial booking amount, which will be credited to your source account within 7-10 business days.

Note: For Oben Rorr Evo - Refund starts from July'26.

Related FAQs

How do I cancel my booking?

You can cancel your booking with Oben Electric and get a full refund of any partial booking payment before the payment of the full booking amount. Send us an email at hello@obenelectric.com to cancel your booking.

How can I contact customer support for cancellation assistance with my EV bike order?

For cancellation assistance, reach out to our customer support via email at hello@obenelctric.com. Or you can fill in the contact form on our website with your personal details and queries, and our team wi...

How long do I have to cancel my order with Oben Electric and still be eligible for a refund?

You can cancel the order any time before the full payment, and any booking amount, if applicable, will be refunded to your source account within 10 business days.

What is the timeframe for receiving a refund after cancelling an order with Oben Electric?

Your refund amount after cancellation of the order, if any, will be credited to your source account within 7-10 business days. For more details, you can check our cancellation and refund policy or contact our ...

Are there any fees or charges associated with cancelling an order or processing a refund with Oben Electric?

No, there is no processing fee applicable when you cancel the order. Moreover, if you have made a partial booking amount payment, it will be refunded within 7-10 business days and credited to your account.